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For EmblemHealth plan information and enrollment, call toll-free: 800-859-4880 (TTY:711), From Oct. 1 to March 31, you can call us from 8 a.m. to 8 p.m., seven days a week. From April 1 to Sept. 30, you can call us from 8 a.m. to 8 p.m., Monday through Friday.
If you are already enrolled in an EmblemHealth Medicare plan and have questions, call toll-free, at 877-344-7364 (TTY: 711). From Oct. 1 to March 31, you can call us from 8 a.m. to 8 p.m., seven days a week. From April 1 to Sept. 30, you can call us from 8 a.m. to 8 p.m., Monday through Saturday.
EmblemHealth Customer Service Department
P.O. Box 1701
New York, NY 10023-1701
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Last Updated 10/01/2025
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